At Sarmador, we take pride in offering carefully curated fragrances and scent experiences. Due to the nature of our products, all purchases are final sale.
We do not offer returns, exchanges, or refunds on any items purchased in-store or online.
Because fragrance is a personal and hygienic product, we are unable to accept items once they have left our showroom or been shipped. This ensures the integrity, safety, and authenticity of every product we offer.
We encourage clients to explore samples, attend private appointments, or ask questions prior to purchase to ensure complete confidence in their selection.
If your item arrives damaged or you receive the incorrect product, please contact us within 48 hours of delivery at [your email address] with your order number and clear photos of the issue. We will review and resolve the matter promptly.
Thank you for understanding and respecting the standards of our studio.
Sarmador
